About Previse:

Previse Solutions, founded in January 2019 and headquartered in Gaithersburg, MD, is a trusted IT products and services company. Specializing in Agile software development, cloud migration, system integration, and call center optimization, Previse offers a comprehensive range of modern IT engineering and staffing services and cloud contact center solutions to both commercial and Federal clients. Our proprietary SaaS product, myOmniDesk, delivers innovative solutions for contact center management, leveraging AI and cloud technology to enhance customer service efficiency and provide transformational customer experiences.

Our Mission is to provide Agile Solutions and Exceptional Results to our clients that create differentiated outcomes, distinct competitive advantages, and lasting impact.

Our Vision:

To empower businesses to achieve more through innovative IT solutions and exceptional service, Previse Solutions aims to become indispensable to our clients. Guided by our core values of Integrity, Innovation, and Customer Service, we are committed to transforming the way organizations operate and collaborate—efficiently, effectively, and sustainably.

Why Choose Us

Proven Track Record of Excellence:

Previse has consistently delivered projects on time and within budget, exceeding client expectations. This reliability is demonstrated by a 100% customer retention rate since our founding in 2019.

Innovative Technology Solutions:

Previse offers both modern Agile software engineering services and cutting-edge solutions like the AI-driven myOmniDesk platform, which significantly improves contact center efficiency and customer experiences.

Skilled and Dedicated Team:

The expertise and dedication of Previse’s team set us apart. Our commitment to continuous skill enhancement and adopting new technologies ensures we are always on the technology forefront and bringing the latest advances to our customers.

Agility and Adaptability:

Previse leverages modern agile methodologies, allowing us to quickly adapt to changing client needs and emerging technologies. Our high agility and flexibility means clients achieve their goals on time, on budget, and on mission.

Cost-Effective Solutions:

By maintaining a debt-free structure with low overhead, Previse is able to offer highly competitive pricing without compromising on quality, making us a cost-effective partner for both commercial and federal clients.

Diverse Capabilities and Comprehensive Services:

Previse delivers a comprehensive range of services and expertise including Agile software development, cloud migration, EIS Suite integration, Salesforce development, Mulesoft integration, and contact center optimization across Insurance, Financial, and Federal markets. This allows us to meet diverse client needs under one roof, making Previse a versatile partner capable of addressing multiple areas of IT and customer service challenges.